By accepting this quotation, the customer is entering into a contract with Giuseppa Vitanza, and the contract shall, in any case, be governed by the following terms and conditions:
1. SCOPE OF THESE TERMS
These Terms and Conditions of Service apply to all agreements and contracts signed by Giuseppa Vitanza with its customers, in the context of its business activity and the services its provide.
Any other term applied to such contracts shall require express acceptance in writing from Giuseppa Vitanza.
These Terms and Conditions of Service apply to the services offered by Giuseppa Vitanza. There may however be cases where some additional specific terms and conditions apply to some services, depending on the nature of those services.
Acceptance of the quotation by the customer must be confirmed in writing under all circumstances.
Verbal quotations or estimates for guideline purposes are not binding and are subject to written confirmation being issued once the originals have been received, and the relevant firm quotation has been drawn up.
Written quotations remain valid for 15 days.
Giuseppa Vitanza agrees to treat as secret and confidential and not at any time for any reason to disclose or permit to be disclosed to any third-party information relating solely to the Client which is not in the public domain except with the Client’s consent.
Giuseppa Vitanza may disclose the Client’s confidential information to its personnel, sub-contractors or any person whose duties reasonably require such disclosure and inform them of the obligations of confidentiality under these Terms and Conditions.
Giuseppa Vitanza shall not be liable for any breach of confidentiality which is outside Giuseppa Vitanza’s control unless Giuseppa Vitanza has failed to take reasonable steps to protect the same.
All amounts indicated in the quotation correspond to the services set forth therein. Any subsequent modification to these services will lead to a review of the initial quotation and the preparation of a new one if so required.
All ancillary expenses that are demonstrably connected with the performance of the work, as well as courier expenses, shall be for the account of the customer.
Unless otherwise stated, all prices quoted are in Euro (EUR). All prices quoted are exclusive of VAT and any other applicable taxes.
6. DELIVERY OF THE WORK
The output from the service provided, or the provision of the service itself, will be delivered in accordance with the terms and conditions agreed in the quotation.
Giuseppa Vitanza does not accept any liability for any delay in delivery arising as a result of overloads on the lines or servers, problems with the post office system, or any other causes over which Giuseppa Vitanza has no direct control.
7. CANCELLATION POLICY
Should the customer wish for any reason to cancel an assignment after confirming it, the customer will be charged for the amount of work already done, at the rates applying to that work.
All payments are net and are to be paid in accordance with the provisions set forth in the quotation or in the corresponding framework contract, plus applicable taxes.
Without prejudice to other rights, Giuseppa Vitanza may apply the interest rate in force to all invoices not paid by their due and payable date.
The CUSTOMER is always liable to Giuseppa Vitanza for payment of the price, even in the event that the assignment was performed on behalf of a third party.
The transfer costs that may stem from payment of the invoices or extraordinary costs generated through return/non-payment of these shall be fully payable by the customer.
Giuseppa Vitanza shall at all times be entitled to subcontract part of all of the Services to an independent contractor / freelance translator who shall carry out the Services in accordance with Giuseppa Vitanza’s terms of business for Freelance Translators.
Any complaint by the customer in respect of any services provided shall be notified in writing within 7 days of the receipt of the services by the customer.
In the event of any error or omission in the service provided, Giuseppa Vitanza shall be entitled to choose either to redo the work or to refund the customer the fees paid for that service, providing that such fees were paid in accordance with our Terms and Conditions of Service laid out here.
Under no circumstances shall Giuseppa Vitanza be liable for any errors that may occur on printing projects that have been directly assigned by the customer.
11. APPLICABLE LEGISLATION
All aspects of the relationship between the customer and Giuseppa Vitanza are governed by the laws applicable in Spain. Any disputes that may arise shall be subject to Spanish law and the jurisdiction of the courts of the city of Barcelona.